To whoever it concerns,

I am writing to specially commend Dawn and her team on the excellent service we received at our event yesterday.

At 1230pm yesterday, I called to check on the possibility to run a buffet for 750 pax the night itself. Understanding the time constraint, we are thoroughly amazed when Dawn and her team made it happen for us for such a big crowd within our budget. Loved it that the first response we received from Four Season was with a ‘make it happen’ attitude. Furthermore, there was absolutely no compromise on the service or the food last night, though it was in such a short notice.

We are grateful that Dawn and her team went to such an extent to ensure the success of our event. As it was a dinner buffet, Dawn and her team made arrangement to arrive early to prevent being stuck in a peak hour jam. They ensured that we would not be late to serve our guests. Furthermore, seeing the large crowd we were expecting, Dawn made arrangement for 2 of your service crew to stay through the event just to help us. We are appreciative of the thought put behind all these gestures.

It was a wonderful night and the event was only a success because of the service we received from Four Seasons. Please help us extend our thanks to Dawn and her team. My team has been working with Four Seasons for a few years now, and no doubt, Four Season has been reliable and excellent. We enjoy working with your team.

Looking forward to working with Four Seasons for other events.

Thank you.