To whoever it concerns,
I am writing to specially commend Dawn and her team on the excellent service we received at our event yesterday.
At 1230pm yesterday, I called to check on the possibility to run a buffet for 750 pax the night itself. Understanding the time constraint, we are thoroughly amazed when Dawn and her team made it happen for us for such a big crowd within our budget. Loved it that the first response we received from Four Season was with a ‘make it happen’ attitude. Furthermore, there was absolutely no compromise on the service or the food last night, though it was in such a short notice.
We are grateful that Dawn and her team went to such an extent to ensure the success of our event. As it was a dinner buffet, Dawn and her team made arrangement to arrive early to prevent being stuck in a peak hour jam. They ensured that we would not be late to serve our guests. Furthermore, seeing the large crowd we were expecting, Dawn made arrangement for 2 of your service crew to stay through the event just to help us. We are appreciative of the thought put behind all these gestures.
It was a wonderful night and the event was only a success because of the service we received from Four Seasons. Please help us extend our thanks to Dawn and her team. My team has been working with Four Seasons for a few years now, and no doubt, Four Season has been reliable and excellent. We enjoy working with your team.
Looking forward to working with Four Seasons for other events.