General Enquiries

What are your opening hours?

Our office hours are Monday to Saturday, 9:00am to 6:00pm. You can reach us @ 6383 3003 or email us sales@fourseasons.com.sg. We are closed on Sunday & Public Holiday.

Who can I contact on Sundays & Public Holidays?

For operational matters, you can Whatsapp/SMS 8202 3003 on Sunday & Public Holiday.

How can I place an order?

There are several ways to place a catering order with us.

Sales Hotline: 6383 3003
Email: sales@fourseasons.com.sg
Website: www.fourseasons.com.sg

For corporate orders, you may contact our sales person who is serving your industry directly – https://www.fourseasons.com.sg/contact/contact-us/

Catering Enquiries

What is the procedure for order cancellation?

Kindly submit a written request for cancellation 5 working days before the event date, otherwise 50% of the invoice amount will be charged. Full invoice amount will be charged for cancellations less than 24hours before the event. An administrative charge of $30 will be levied for cancellation of order after payment has been made.

Do you accept last minute orders?

Yes we do on a case by case basis.

What is the food portion provided?

We provide a 10% buffer.

Can you waive off delivery charges?

For Buffet Menus:
Delivery charges are waived for order of $600 & 50pax and above. Transportation charge of $50.00 ($53.50 w/GST) applies for orders below 60pax.

For Tea Reception Menus:
Delivery charges are waived for orders above $650 ($695.50 w/GST) excluding side orders. Transportation charge of $50.00 ($53.50w/GST) applies for orders below $650 ($695.50 w/GST).

For Party Box & Mini Buffets:
You may wish to self collect at 171, Kampot Ampat, #05-07 KA Foodlink, S(368330). Transportation charge of $40.00 ($42.80 w/GST) applies for delivery.

Please note that additional delivery surcharge of $10 ($10.70) applies for CBD & Orchard area. (first 2 digits of postal code: 01,03,04,05,06,07,08,22&23)

For corporate orders, you may contact our sales person who is serving your industry directly – https://www.fourseasons.com.sg/contact/consultants/

Are you Halal certified?

Yes we are and have been since 1994.

Do you cater for vegetarians?

Local vegetarian bento set @$12.00 ($12.84 per et w/GST) per set (min 2 sets per order) is available when you place your catering order. Alternatively, you may wish to change some of your dishes in your catering order to vegetarian options. For other dietary restrictions / requirements, please speak to our sales representatives.

What is your earliest delivery time?

The earliest delivery is at 7:00am. Any time before that is based on a case by case. Last delivery time is 7:00pm.

What is your collection time?

Collection of buffet will be 3 hours upon arrival.

What are your charges for service staff?

The charges levied for 1 service staff is $65 ($69.56w/GST). The service rendered will be for a duration of 4 hours . $15 (16.05w/gst) will be charged per hour, if you require the service staff beyond 4 hours.

Can you accommodate last minute changes to my catering order?

Yes we will try our best to accommodate last minute changes. (case by case)

Payment Enquiries

What are the accepted modes of payment ?

Cash/Cheque upon delivery , Paylah/Paynow & Credit Card charged upon confirmation of the catering order.

Can I pay by American Express?

Yes

How do I know if my online order is processed?

An auto-generated email will send upon confirmation of an online order.Our sales representative will be in touch with you within 1 working day. Please give us a call @ 6383 3003, if you did not receive the confirmation email or did not hear from us on your catering order.